Shipping / Delivery

Shipping & Delivery Policy

Last Updated: 28/01/26

At ZYBE, we strive to deliver your orders promptly and securely. Please read our Shipping & Delivery Policy carefully to understand how your order will be processed and delivered.

1. Shipping Locations

  • We currently ship across India.

  • International shipping may be introduced in the future and will be updated accordingly.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Processing time does not include shipping/transit time.

3. Shipping Time

  • Estimated delivery time is 4–8 business days, depending on your location.

  • Delivery timelines may vary due to courier serviceability, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) are displayed at checkout.

  • Free shipping offers, if available, will be clearly mentioned on the website or during checkout.

5. Delivery Partners

We work with trusted third-party courier partners to ensure safe and reliable delivery.

Once shipped, tracking details will be shared via email or SMS.

6. Delayed or Failed Deliveries

  • While we strive for timely delivery, delays may occur due to factors beyond our control.

  • ZYBE is not responsible for delays caused by courier partners, incorrect address details, or customer unavailability at the time of delivery.

7. Incorrect Address / Failed Delivery

  • Customers are responsible for providing accurate shipping details.

  • If a delivery fails due to incorrect information or repeated unavailability, re-shipping costs may be charged.

8. Damaged or Missing Items

If you receive a damaged product or your order is missing items:

  • Contact us within 48 hours of delivery

  • Share clear images/videos of the package and product

📧 Email: info@zybe.in

9. Order Tracking

Once your order is shipped, you will receive a tracking link to monitor delivery status in real time.

10. Changes to Shipping Policy

ZYBE reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. Changes will be updated on the website.

11. Contact Us

For any shipping-related queries, please reach out to:

📧 info@zybe.in